SHOPPING CONDITIONS OF T-BOW® FITNESS

 

 

SHOPPING CONDITIONS OF THE T-BOW® FITNESS SHOP

Welcome to the Online Shop T-BowFitness.Com
These conditions apply to your use of the site www.t-bowfitness.com and you should read them carefully before buying any goods.
You must be 18 years or over to purchase goods from www.t-bowfitness.com

 

  1. Customer Services

Should you have any questions about our shopping system or your order, please contact us.

Email: info@t-bowfitness.com
Phone: +34 933 571 734

 

  1. Ordering

For purchases of 1 to 5 units T-BOW®:

                - Online: through the Online Shop T-BowFitnes.Com

For purchases of more than 5 units T-BOW®:

                - Phone: +34 933 571 734

                - Email: ventas@t-bow.net

You can buy from any country of the world, except for residents or companies of Switzerland, Germany, Greece and North America that must place their orders to the respective exclusive distributors.

When your order is accepted by T-BOW® FITNESS, we will send you an email which will include details of your order and an order number that you should refer to if you have any follow-up queries.

 

  1. Payment

We only accept payments in Euros (EUR).

Payment methods:

- Bank / Wire transfer (Bank Deposit).
- Paypal.
- Paypal and its secure payment system with most credit and debit cards (Maestro, Visa, MasterCard, Discover, American Express, Tarjeta Aurora, ...).

When you place an order for a product on the Online Shop T-BowFitnes.Com, you permit T-BOW® FITNESS to charge the credit card, debit card or other payment method you have chosen for your purchase in the total amount of your order (including any shipping charges and taxes).

 

  1. Prices and Taxes

All prices displayed on the shop are subject to change at any time without notice.

The product price displayed on the site does not include any shipping charges nor taxes (VAT). Both will be charged, if applicable, at checkout before you place your order.

Purchases by citizens and companies residents in the Canary Islands, Ceuta-Melilla and Andorra, as well as in Central-South America, Asia, Africa and Oceania, are exempt from VAT. However, in some circumstances we may notify you that you are responsible for determining whether certain taxes apply.

Having an Intra-Community VAT number allows the exemption from VAT when invoicing.

 

  1. Discounts

For the T-BOW® Fibra Sintética, T-Band Set y Kit T-BOW® the following discounts are applied:

10% purchasing 10-20 units.

15% purchasing 21-40 units.

20% purchasing more than 40 units.

* 15% discount for participants in the courses T-BOW® Fitness.

 

  1. Shipping Costs

Shipping costs are specifically calculated according to country / region of Spain, Portugal, Andorra, Europe (four zones) and Central-South America.

In sales to the Canary Islands, Ceuta-Melilla and Andorra the customs system will apply the relevant tax burdens that our transport company will include in the shipping costs.

For the rest of the world (Asia, Africa, Oceania and Others) the online system establishes a rough standard shipping price on the box 1-2 T-BOW® and therefore you must contact us (ventas@t-bow.net / Tel: +34 933 571 734) to accurately calculate the cost of shipping and manage your order properly.

The T-BOW® Fitness packages for shipping are: (a) box / packet T-BOW® (20x20x15 cm / 20x15 cm x2 / 1 kg), (b) box 1-2 T-BOW® (72x52x20 cm / 10 kg) and (c) box 3-5 T-BOW® (72x52x40 cm / 20 kg).

Example of shipping prices for Spain Península: (a) 6 euros; (b) 9 euros and (c) 22 euros.

 

  1. Delivery Timing

Our commitment is to deliver the T-BOW® products in 1-3 days to the shipping company, of all orders placed so far, if they are in stock.

Please allow the shipping company up to 3-7 working days for delivery within Spain, Portugal, Andorra and most European countries (4 zones), and up to 10-20 working days for International deliveries (7 zones).

 

  1. Returning your Items

T-BOW® FITNESS sells original T-BOW® products produced in  Switzerland with strict quality controls. However, if you aren’t happy with a product you bought, you can return an item within 15 calendar days after the day you received it. We’ll send a full refund (minus your original shipping & handling charges) to your original payment method within 14 business days after T-BOW® FITNESS receives the product.

How to return your product

  1. Tell us the product you want to return
            - Choose a reason why you want to return your product.
            - Double check that the return details are correct.
  1. Prepare your package, that must include:
            - The box your purchase came in.
            - The product.
            - Other accessories and anything else that came with the product.
  1. Send the product back to T-BOW® FITNESS

        You are responsible for making sure that the product arrives in its original condition.

 

  1. Legislation and Conflict Resolution

The purchases-sales made by T-BOW® FITNESS undergo Swiss, Spanish and European legislation.

In case of any conflict or inconsistency T-BOW® FITNESS reserves the right to seek enforcement of precautionary measures (or other equivalent urgent legal relief) in any jurisdiction.

 

  1. Customer data - Policy of Security Warranty and confidentiality

In T-BOW® FITNESS we are especially concerned about security and ensure confidentiality of data provided by our customers. Therefore, we share the principles of the International Association of Electronic Commerce and comply with the Code of Ethics Data Protection thereof.

At the time a customer registers on our secure server or place an order, your personal, domiciliary data, and those relating to purchases and payment methods are incorporated into our database to process the order.

T-BOW® FITNESS guarantees the confidentiality of all information provided by its customers. In addition to the minimum established by the legislation, collection and data processing are carried out under safety standards that prevent the loss or manipulation of data.

According to current legislation, all customers of T-BOW® FITNESS have the right of access, rectification, cancellation and opposition of their data. In addition, at any time, customers can express their desire to not receive any advertising on T-BOW® products or activities developed by T-BOW® FITNESS both nationally and internationally.

For the best performance of its services, T-BOW® FITNESS is obliged to provide certain information to their customers-name, address, phone, etc. to other companies that collaborate with the benefit of transport service, financial institutions, etc. .-. In all cases that are provided they are strictly necessary for the specific activity to be undertaken.

 

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Online Shop T-BOW® FITNESS
Email: info@t-bowfitness.com
Tel: +34 933 571 734

 

T-BOW® FITNESS
Sanpere i Miquel, 13-19, B, At 2
08032 Barcelona / BCN
Spain
Warehouse: 08260 Súria / BCN
Email Info: info@t-bow.net
Email Ventas: ventas@t-bow.net
Tel: +34 933 571 734
Web: www.t-bow.net